Customer Service Representative

The CSR is responsible in providing exceptional customer service to assigned clients, handling policyholder inquiries, and supporting the insurance team. 

 Key Responsibilities:

• Customer Service: Respond to customer inquiries via phone, email, or chat, and provide information about policies, coverage, claims, and billing..


• Maintain effective communication with a broad range of insurance carriers.


• Provide responsive and satisfactory customer support to clients.


• Collaborate with internal brokers and underwriting teams to ensure proper risk evaluation.
  

  Required Skills & Abilities:

  
  
  
  
  • Strong verbal and written communication skills.
  
  
  • Excellent interpersonal skills with a customer-focused mindset.
  
  
  • Exceptional organizational skills with keen attention to detail.
  
  
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  
  
  • Positive attitude with a commitment to delivering high-quality work.
  
  
  
  

   

  
  

   

  
  

  Email your resume to [email protected] or call 845-422-8098 ext. 105