Customer Service Representative

Roles & Responsibilities:
Customer Service Desk

• Process walk-up and call-in orders.


• Prepare bills of lading/shipping documents.


• Process customer invoices.


• Deal with customer inquiries (i.e. pricing, product information).


• Assist in inventory management.


• Learn product knowledge.


• Coordinate orders and shipments with Yard Personnel.


• Work closely with Inside Sales and Procurement.

 Logistics

• Arrange and coordinate material deliveries.


• Receive incoming inventory and custom order shipments.

 Qualifications:

 Required

• High School Diploma.


• Valid Driver’s License.


• Proficiency in Microsoft Office programs such as Excel, Word, Outlook.


• Ability to communicate effectively and work well in a team-based environment.


• Excellent attention to detail.


• Highly organized and process-driven.


• Dedicated to the pursuit of continuous improvement.

Assets

Additional consideration will be given to those having any of the following:

• Experience in a similar role relating to construction products.

Other Information:

• This is a full-time position 5 days per week, Monday to Friday 8:00- 5:00pm with the potential for some additional over time during the peak busy season.


• Travel is not required.


• Wage will depend on the qualifications of the candidate.


• A health benefits package and other potential corporate benefits will be available to the successful candidate.


• For more information about us visit: www.titanenviro.com

Benefits Package

We believe in fostering a work environment that supports the well-being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life. 

•  Group Health Benefits:
  
  
  
  • Our group health benefits package provides you and your eligible dependents with access to medical and dental care services. We understand the importance of your health and are dedicated to supporting your well-being.
  
  
  
  


• 401 K Plan:
  
  
  
  • Planning for your financial future is crucial, and we're here to help you build a secure retirement.
  
  
  
  


• Wellness Credits:
  
  
  
  • To support your well-being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey. 
  
  
  
  

We are an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.