Customer Service Representative

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Overview

We are looking for a customer-focused Customer Service Representative to provide exceptional support while assisting with daily office operations. This role is ideal for someone who enjoys helping customers and creating positive service experiences.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information regarding company services
• Resolve routine customer concerns professionally
• Maintain accurate documentation of customer interactions
• Assist with general administrative tasks
• Collaborate with team members to ensure efficient service
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Excellent problem-solving and organizational abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment