Customer Service Representative

We are looking for a dependable, organized Sales Support & Customer Service Representative to join our team. This is a long-term opportunity with a company that values teamwork, reliability, and strong customer relationships. This role is an important part of daily operations, supporting the sales team, assisting customers, and helping orders move smoothly from start to finish.

Responsibilities:

• Assist customers by phone and email


• Process customer orders accurately and in a timely manner


• Support the sales team with order entry, follow-up, and administrative support


• Provide customers with order updates and account assistance


• Coordinate with internal departments to help orders move efficiently


• Maintain organized customer and order records

Qualifications:

• Strong communication and customer service skills


• Good attention to detail and organizational ability


• Ability to multitask and prioritize in a fast-paced environment


• Basic computer skills


• Previous office, order processing, sales support, or customer service experience preferred