Customer Service Representative

Does a job that gives you unlimited opportunities to expand your knowledge and experiences appeal to you? Are you a people person? Do you have a good attitude, work ethic, and attendance? If so, becoming a multifamily leasing agent might be the job for you! If you have the willingness to take on a challenge and learn new things, we are interested in helping you achieve that. We promote from within and have lots of fun along the way!

We are a fun team-oriented company now hiring for a leasing agent. We are the largest property management company in Springfield and have been in business for over 40 years.

This position:

• Excellent communication and interpersonal skills.


• Strong organizational and task management skills.


• Ability to efficiently and successfully complete several tasks on a daily basis.


• Proven ability to follow detailed directions and processes.


• Proficiency in computer skills, especially in MS Word and Excel.


• Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws.


• Respond effectively to inquiries and current residents


• Utilize sales skills to demonstrate market-ready product *Monitor phone and office walk-in traffic at the property via guest cards and logs.


• Prepare reports and communicate with Property Manager on daily activity or ideas to promote leasing results.


• Prepare lease renewal notices


• Perform lease administration.


• Set up and maintain lease files.


• Perform other job-related duties as required

We offer competitive pay rates and several exciting benefits such as:

• Paid Time Off (PTO) from your start date


• Monthly Bonuses


• Mileage Reimbursement


• Paid Holidays (Observed)


• Health Consumer Cooperative/ICHRA


• Flexible Spending Account


• Life Insurance


• Dental and Vision Insurance


• Optional Supplemental Insurance


• Optional 401K

* Leasing or sales experience is a plus, but not required.