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Customer Service Representative

Job Description - Customer Service Representative









FULL-TIME CUSTOMER SERVICE REPRESENTATIVE
Diehl Collision of South Hills – Pittsburgh, PA


Diehl Collision of South Hills is growing and looking for a motivated, professional Customer Service Representative to join our team full time!


If you enjoy helping people, staying organized, and being part of a fast-paced automotive environment, this is a great opportunity to build your career with one of the region’s most trusted collision centers.


What You’ll Do:




  • Greet customers in person and over the phone




  • Schedule repair appointments and manage daily workflow




  • Communicate repair updates to customers




  • Coordinate with insurance companies




  • Process paperwork and maintain accurate records




  • Provide exceptional customer service from drop-off to delivery




What We’re Looking For:




  • Strong communication and interpersonal skills




  • Professional appearance and positive attitude




  • Ability to multitask in a busy environment




  • Basic computer skills




  • Previous customer service or automotive experience preferred (but not required)




What We Offer:




  • Competitive pay




  • Full-time hours




  • Health, dental, and vision benefits




  • 401(k) with company match




  • Paid time off




  • Opportunity for growth within Diehl Automotive




Join a team that values professionalism, teamwork, and delivering an exceptional customer experience.


Apply today and become part of the Diehl Difference at Diehl Collision of South Hills!










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