Job Description - Customer Service Representative




Customer Service Representative - Fort Wayne, IN

 

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.



At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for.  If you’re looking for a great career with a dynamic company, join us at Buchanan.



Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more. 



What You’ll Do On a Typical Day


  • Provide order entry support to assigned account managers.

  • Ensure that all required information is entered in the order entry screen.

  • Audit shipments, as directed, for accuracy.

  • Communicate with customers as needed to obtain information.

  • Assist in scheduling appointments, as needed.




Qualifications:

  • Strong attention to detail required.

  • Strong customer service skills preferred.

  • Minimum of 2 years’ work experience preferred.

  • High school degree or higher preferred.




Be part of something big.

 



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