Customer Service Representative

Company : Gemini Group

Job Description - Customer Service Representative

Title:  Customer Service Representative

Reports To:  Materials Manager

Status:  Full Time/ Hourly Non-Exempt (40 hours/wk; additional hours as needed to support organization and individual

Job Requirements:

Associate Degree in business administration or equivalent work experience

Minimum of 3 years of office experience

Excellent customer relation, communication and team skills

Excellent computer skills (MS Office, AS/400)

Advanced organizational and coordination skills

Job Preferences:

Minimum of 3 years experience in automotive industry

Job Summary:

To provide high quality customer service functions while maintaining accurate manufacturing system information

Essential Job Functions:

Respond to customer needs and requirements with a high level of customer service in a timely fashion; process purchase orders and production releases, track shipments/delivery dates and reconcile customer cumulative totals.

Performs functions with various departments within the organization and generate daily shipping orders and production efficiency reports.

Add new parts to AS400 for production, and change prices on parts in the system. Check Finished Goods pricing in the system.

Performs back up functions for material requirements, planning reports and production orders.

Check and Count Raw Inventory & Finished Goods inventory and Solve any issues related to them.

Various Account Payable functions including organizing and mailing checks as needed.

Stock receipts, match invoices to packing slip, and check pricing on invoices. Submit receipts for Monthly Credit Card Bills. Order MRO Items. Order necessary items through Regency ordering platforms, i.e. Amazon.

Develop, implement and maintain integrity and security of manufacturing system information (other than accounting); and create procedures and reports to interpret manufacturing data.

Maintain customer communication, and websites.

Work with cross-functional plant personnel to efficiently improve customer service initiatives.

Responsible for general office duties; and primarily responsible for responding professionally to visitor needs and incoming telephone calls.

Check Mail when delivered, get supplies for customer visits, and company events from local stores. Get supplies for janitors.

Work on Continuous Improvement activities as assigned per the 6S standards

Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

About the Company

Gemini Group

Gemini Group's family of manufacturing companies supply engineered plastic products and metal tooling solutions trusted by top OEMs and suppliers.

Similar Customer Service Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Representative

Job Description - Customer Service Representative

About the Company

Similar Customer Service Representative Jobs in the US

Mobile Apps