Customer Service Representative

General Description of Work: Greets and assists guests who come into the recreation center. Handles
registration for all programs and activities. Assists with building
supervision as necessary.

Supervision Received: Receives supervision from Lead CSR and Recreation Supervisor.

Essential Functions:
Responsible for providing excellent customer service to guests who come into the recreation
center
Responsible for cash handling to include balancing cash drawers
Performs program registration, membership sales, merchandise sales, rentals, tot room
registrations and park pavilion reservations using the software provided
Handles incoming phone calls to the recreation center
Responsible for knowledge of all program areas within the Parks and Recreation Department

Minimum Qualifications:
Excellent Customer Service Skills
16 years or older
Ability to work on the computer
Ability to work a flexible schedule on nights, weekends, and holidays