Customer Service Representative

At Advanced Concrete, Inc., our employees are more than just employees - they are the foundation of our success. We take pride in providing the highest quality ready mix concrete and superior customer service with a personalized touch. We're looking for a Customer Service Representative to join our team and play a key role in keeping our operations running smoothly.

What You'll Do

As a Customer Service Representative, you will:

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  Answer and manage a high volume of customer calls in a professional and friendly manner.

  
  


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  Accurately take and enter concrete orders, making sure all details are complete.

  
  


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  Use Google Maps and county property search tools to confirm jobsite locations.

  
  


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  Coordinate with Plant Managers to schedule deliveries efficiently.

  
  


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  Recommend proper concrete mix designs based on project needs (training provided).

  
  


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  Ensure payment arrangements are confirmed prior to delivery when needed.

  
  


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  Adapt quickly to changes in schedules and customer requests.

  
  


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  Deliver exceptional service while helping contractors and builders keep their projects on track.

  
  

What We're Looking For

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  Strong communication skills and a professional phone presence.

  
  


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  Attention to detail - accuracy is key in this role.

  
  


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  Ability to multitask in a fast-paced environment.

  
  


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  Comfortable using computers, Google Maps, and online property search tools.

  
  


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  High school diploma or GED required.

  
  


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  Previous customer service or dispatch experience is a plus (construction knowledge helpful but not required).

  
  

Why Join Advanced Concrete?

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  Flexible scheduling - ideal for someone looking for 30+ hours and will increase in the warmer months.

  
  


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  Benefits available (health, dental, vision, retirement options).

  
  


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  Be part of a supportive team where your work truly makes a difference.

  
  


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  A great opportunity to gain valuable experience in the construction and logistics industry.

  
  

If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you.

Apply today and join the team at Advanced Concrete, Inc.!

Drug Screening and Background check required