We are hiring a remarkable Customer Service Representative ($24/hr) to join our growing team at Complete Staffing Solutions in Boston, MA.
Growing your career as a Full-Time Customer Service Representative ($24/hr) is an unparalleled opportunity to develop excellent skills.
If you are strong in research, creativity and have the right enthusiasm for the job, then apply for the position of Customer Service Representative ($24/hr) at Complete Staffing Solutions today!
Contract: June - September, possible extensions
Hours: 7:30am-3:00pm
Position Essential Duties and Responsibilities
- Determine the daily selection of product for Marketplace restocking and replenishment.
- Assist with outreach of full pallets through the Marketplace and scheduling one-off appointments.
- Maintain inventory accuracy.
- Collaborate with Inventory Control and Food Acquisition on product selection and movement.
- Insure proper invoicing and consistent flow of agencies through the Marketplace.
- Collaborate with Agency Relations, Inventory Control and Warehouse Managers to problem solve issues as they arise.
- Develop relationships with partner agencies to identify opportunities to increase pounds distributed through the Marketplace.
- Assist in educating Member Agencies about less commonly known items.
- Ensure Marketplace upkeep and cleaning protocols are being followed.
- Maintain ServSafe certification.
- Ensure American Institute of Bakers standards are maintained.
- Assist with other duties as assigned by Management, including cross training in other Agency Relations roles.
Knowledge, Skills and Abilities
- Excellent communication and customer service skills
- Strong sales or retail skills
- Ability to work positively and professionally with people of diverse experiences and backgrounds
- Personable
- Ability to work in a fast-paced environment
- Proficient with Microsoft Office
- Experience with Salesforce desirable
- Detail-oriented with strong follow-through and time management skills
- Ability to collaborate with other departments
Mandatory Education and Experience
- High School Diploma or equivalent required; Associate’s Diploma preferred or at least 2 years of directly related experience
- Experience working in operations/warehousing is a plus
- Foodservice, Food Safety, or other directly related work experience is a plus
- Experience navigating in a Warehouse Management System to perform data entry functions preferred
- Bi-lingual Spanish and/or Haitian Creole skills is a plus
Physical Demands
- Lift or carry up to 50lbs
- Ability to stand/sit up to 3 hours at a time
- Ability to work within an open air/cubicle environment
- Willingness to learn to operate material handling equipment and obtain certification
Work Environment
- The job is typically performed indoors in a warehouse environment
Benefits of working as a Customer Service Representative ($24/hr) in Boston, MA:
● Career Growth Potential
● Professional Development Opportunities
● Leading Industry Pay