Customer Service Representative

SUMMARY:

This position consists of coordinating and performing all duties associated with creating and manipulating digital files and producing them on our digital printing equipment. This hands-on opportunity requires keen attention to detail and quality throughout the life of a project and the ability to master multi-tasking in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ability to multitask, prioritize and handle stress under pressure to effectively manage time and conflicting priorities to meet project deadlines
Ability to digitally manipulate files within Adobe Photoshop to create a color-correct and digitally printable file in a productive manner
Ability to produce digital files on our wide-format printing equipment in a productive manner
Ability to communicate and take direction from Designer(s) and Supervisor(s)
Able to accept constructive criticism to acquire essential knowledge about the designing and creative process used in the Industry
Create or update project folders according to standard process including attaching samples of produced print(s), customer swatches, base film(s), color targets, etc.
Follow operational, safety and quality control procedures
Maintain a clean and uncluttered workspace

MINUMUM REQUIREMENTS:
Demonstrated Color-Correction and Retouching experience using Adobe Photoshop within a printing environment.
Associates of Arts Degree in Fine Arts, Graphic Design, Interior Design or related field and 1+ year of experience in a graphic or printing environment OR Bachelor of Arts Degree in Fine Arts, Graphic Arts, Interior Design or related field OR a combination of education and experience in a graphic or printing environment.

PHYSICAL DEMANDS:

The physical demands described here are the representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The associate must be able to lift up to 50 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

**The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
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