Customer Service Representative

Job description Can I  hear  you smile?

You talk to someone, and they immediately  feel comfortable.
You have a  smile  that can be heard through a telephone.
You listen intently and know  how to help .

These are the habits of  a good friend . And the habits of the  person we want  interacting with our customers.

Supreme Service Today  is the name of our company, and each of those words is important. Our customers are expecting  Supreme  Service...and they are expecting it right away.

Each day, you'll be responsible for fielding  important calls  coming into our busy business. You'll need to figure out what they need and find a way to  help them in short order . You'll be  scheduling  appointments. You'll  organize  sales calls. You'll  dispatch  our technicians to the homeowner.

Ever used a computer? Excellent...because  entering data and prioritizing services  is going to be essential (don't worry, it's a really cool computer program and  we'll teach you how to use it ).

Don't be surprised if the person on the other end of the call is having a bad day. Your job... make it better .

That's what we need from you.

Here's what you'll get from us:
Great pay kicking off at  $18 per hour plus commission
Medical, dental, vision, and life insurance
401(k) plan
Lots of  training  and  growth opportunities  (seriously...we want you to stick around)
Paid  holidays
A  Supreme  place to work and place to  make great friends

Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average.

As long as you have:
High school diploma , or equivalent
Basic  knowledge of computers
CSR skills
...we are very interested in meeting you. If you have  prior customer service experience  and a  background in HVAC , that's a plus...but not required.

We just need you to be  on the ball , organized, play well with others, and  smile big  when our customers call.

Ready to  start helping  folks with Supreme Service?

You know what to do next.

Looking forward to meeting you!