Customer Service Representative

HARTUNG GLASS IS SEEKING AN EXPERIENCED TEAM PLAYER FOR OUR CUSTOMER SERVICE GROUP IN TUKWILA .

DO YOU HAVE THAT CAN DO ATTITUDE, WILLING TO HELP OUT WHENEVER POSSIBLE AND ENJOY BEING PART OF A VERY SUCCESSFUL TEAM? IF YOU ANSWERED YES, I WOULD LIKE TO SPEAK WITH YOU!

JOB SUMMARY : Provides the highest level of customer care to all internal and external customers. Act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. The candidates must have estimating, construction and/or glass/window experience in their background to be considered.

Requirements

1. Customer Relations

2. Answers Customers Calls

3. Product Knowledge

4. Order Processing

5. Greet Customers

6. Administrative Support

ESSENTIAL DUTIES and RESPONSIBILITIES include the following -

Meets the needs of internal and external customers with efficiency, team spirit and courtesy.

Partners with operations and sales in the tracking of orders placed and any special product or order requests.

Demonstrates initiative in superior customer care through research and responsiveness when requested information is not readily available.

Processes a high volume of customer orders and change notices in an accurate and timely manner.

Performs administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties.

Cross trains with other CSR's on an on-going basis.

Full-time $24-$30 hr, DOE

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Schedule: 8 hour shift
Day shift
Monday to Friday