Customer Service Representative

Service Center
Festus

JOB SUMMARY

Caliber Collision

has an immediate job opening for a

Customer Service Representative

to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

BENEFITS OF JOINING CALIBER
Benefits from day one:

Immediately eligible for medical, dental and vision
Industry Comparable Pay

- Paid weekly and eligible for overtime
Paid Vacation & Holidays

- Begin accruing day 1
Career growth opportunities

- We promote from within!
A career for life -

You'll gain hands-on experience within a production shop
REQUIREMENTS

1+ years of experience within a customer facing environment
Must be able to pass all pre-employment screenings including background check
ABILITIES/SKILLS/KNOWLEDGE

Effective verbal and written communication skills
Ability to navigate multiple software systems, i.e., Microsoft Office Suite
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to work in a collaborative environment

Caliber

has grown beyond 1700 centers nationwide and features a full range of automotive services, including

Caliber Collision , one of the nation's largest auto collision repair provider across 41 states;

Caliber Auto Glass

for glass repair and replacement,

Protech Automotive Services

for mobile diagnostic scanning and calibration, powered by hands-on experts and

Caliber Fleet Services

for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining

Caliber , you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer