Customer Service Representative #5301

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

Essential Job Duties:

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.


• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.


• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.


• Maintain PAR levels in the Deli (Cold and Hot).


• Promote FiveStar specials by informing customers and suggestive selling on each transaction.


• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.


• Clean floors, restrooms, parking lots, and all other areas around the store.


• Practice safe working habits that align with company safety rules.


• Comply with all local, state, and federal laws.


• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.


• Ability to multi-task to meet customer’s needs.


• Professional appearance and a positive attitude.


• Team player, honest, hardworking, and excellent attendance.


• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.


• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.


• Ability to work in varying seasonal weather conditions.

 FiveStar is an Equal Opportunity Employer