We are in need of an experienced Customer Service Representative to join our fast-paced team at Complete Staffing Solutions in Rocky Hill, CT.
Growing your career as a Full-Time Customer Service Representative is a terrific opportunity to develop critical skills.
If you are strong in creativity, time management and have the right work ethic for the job, then apply for the position of Customer Service Representative at Complete Staffing Solutions today!
Responsibilities
- Field calls , emails, and customer inquiries via software to process sales orders
- Update CRM software with customer information ( Great Plains)
- Provide customer shipping instructions and certificate of analysis ( document regarding product)
- Be main liaison between customers and company
- Putting quotes together, processing orders, working with: vendors, invoicing, sales team logistics, purchasing teams
- Coming from Mfg or Distribution exp
- ERP experience
- Assist with customers walking in / calling in, etc.
Requirements
- 3+ years of customer service experience - manufacturing / distribution ideal
- Excellent verbal / written abilities
- Tech savy - majority of position requires technology
- Great plains experience a plus but not a requirement
Benefits of working as a Customer Service Representative in Rocky Hill, CT:
● Learning opportunities
● Professional Development Opportunities
● Advantageous package