Customer Service Representative - Collaborative Environment

Job Summary/Company:

Do you have customer service and/or sales experience and thrive working in a fast-paced environment? Sparks Group is seeking a dedicated, professional, Customer Service Specialist for a well-respected partner in Columbia, MD. If you’re looking to work for a team-oriented company with growth opportunities, then apply today!

Responsibilities:

• Handle a high volume of inbound and outbound calls
• Manage orders and communicate order status to customers
• Track product shipments
• Act as a liaison between customers, sales representatives and vendors
• Precisely process sales requests and identify areas in need of improvement

Qualifications/Background profile:

• College degree or equivalent experience required
• Minimum 2 years of customer service or inside sales support experience
• Proficiency with MS Office
• Excellent written and verbal communication skills
• Strong attention to detail
• Must be able to multitask in a fast-paced environment

------------------------------------------------------------------

This job is In-Person.

Download the Sparks Group mobile app from Apple App Store or Google Play.

------------------------------------------------------------------

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.