Customer Service Representative (CSR) - Retail/Hospitality Experience Wanted!

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Job Description - Customer Service Representative (CSR) - Retail/Hospitality Experience Wanted!

We are a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter entry-level Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Customer Service Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Service Representative Will Be Responsible To:
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
Communicate the features and benefits of specific products/services based on individualized needs
Overturn objections as necessary throughout the sales process and answer questions as they arise
Respond in a prompt, effective, and professional manner to all account inquiries
Attend regular product training sessions with other CSR team-mates and upper-level management

Original job Customer Service Representative (CSR) - Retail/Hospitality Experience Wanted! posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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