Customer Service Representative - Entry Level

We are a top-performing promotional marketing firm specializing in high-impact, face-to-face campaigns that drive brand growth, customer engagement, and community connection. Our unique, personalized approach helps major local and national brands build loyalty and expand their market presence — one interaction at a time.

As we continue to grow, we’re looking for an enthusiastic and people-first Entry-Level Customer Service Representative to join our live event marketing team.

About the Role

As an Entry-Level Customer Service Representative, you’ll play a vital role in delivering memorable, on-site brand experiences. You’ll be the friendly face of our campaigns, helping customers learn more about products and services while ensuring smooth event operations.

This is an excellent opportunity for outgoing, team-oriented individuals looking to launch a career in marketing, customer experience, sales, or event management.

Key Responsibilities:

• Represent client brands at live events, pop-ups, and trade shows

• Interact directly with customers to share product knowledge and promotional info

• Deliver outstanding customer service and answer basic questions on the spot

• Communicate brand missions, values, and exclusive offers clearly and enthusiastically

• Work with internal teams to implement campaign goals and maintain brand messaging

• Help with event logistics such as setup, takedown, and inventory organization

• Create positive, memorable interactions that reflect our clients' brands

What You'll Learn:

• Face-to-Face Customer Engagement

• Event Promotion & Brand Representation

• Territory Outreach & Lead Generation

• Campaign Planning & Execution

• Entry-Level Business Operations

• Recruiting & Team Leadership Basics

• Marketing Strategy & Product Messaging

We’re Looking For Someone Who:

• Has strong communication and interpersonal skills

• Is friendly, outgoing, and solution-focused

• Thrives in a fast-paced, collaborative environment

• Shows interest in marketing, branding, events, or customer service

• Is professionally motivated and eager to grow

• Is available to start within 1–2 weeks

No experience required! We provide full paid training and mentorship to support your success.

You Might Be a Great Fit If You Are:

• A recent college graduate looking for hands-on business or marketing experience

• A career changer exploring customer-facing opportunities

• An entry-level professional seeking rapid growth potential

• Someone who enjoys social interaction and public-facing roles

What We Offer:

• A high-energy, people-first team culture

• Paid training and ongoing professional development

• Clear paths to promotion, leadership, and management roles

• Performance-based pay, bonuses, and recognition

• Optional travel opportunities for top performers

• The chance to grow with a thriving, expanding organization