Customer Service Representative - Entry Level

We are hiring for an Entry-Level Customer Service & Fundraising Associate to support nonprofit fundraising events, pop-up campaigns, and community outreach initiatives in the local area.

This role involves working at live events, retail pop-ups, and community activations, engaging directly with the public to promote nonprofit causes and drive donations. No prior experience is required—paid training and ongoing support provided.

Key Responsibilities

• Represent nonprofit organizations at events, pop-ups, and community outreach campaigns
• Provide friendly, professional face-to-face customer service
• Engage attendees, share information, and build meaningful connections
• Educate the public about nonprofit missions, programs, and impact
• Encourage and secure voluntary donations during events
• Assist with event setup, breakdown, and coordination
• Track interactions and maintain accurate records
• Attend team meetings, training sessions, and coaching workshops

Qualifications

• Strong communication and interpersonal skills
• Comfortable working in fast-paced, public event environments
• Outgoing, approachable, and confident speaking with new people
• Reliable, punctual, and team-oriented
• Willingness to learn and grow through coaching
• Must be 18+ and authorized to work in the U.S.

Preferred Experience (Not Required)

• Customer service or retail
• Events, hospitality, or brand promotions
• Sales or fundraising
• Public-facing roles

Compensation & Benefits

• Base pay + performance-based bonuses
• Paid training and hands-on mentorship
• Full-time hours with consistent scheduling
• Opportunities for advancement into leadership roles
• Ongoing professional development