We are eager to add a competitive Customer Service Representative to join our dynamic team at Complete Staffing Solutions, Inc. in Woburn, MA.
Growing your career as a Full-Time Customer Service Representative is a great opportunity to develop useful skills.
If you are strong in cooperation, research and have the right experience for the job, then apply for the position of Customer Service Representative at Complete Staffing Solutions, Inc. today!
Responsibilities:
- Answer phones professionally and gather all appropriate information to fast track the call to the correct person and department.
- Sourcing new sales opportunities through inbound/outbound scripted calling and email on all lead follow up.
- Communicate with all departments in assisting with all incoming calls.
- Maintain daily documentation of all activity,
- Maintain multiple sales systems, FileMaker Pro, WorkPlace, MS Office, etc.
- Participate in ongoing educational opportunities.
Qualifications:
- Ability to speak with City officials, Company Managers and Executives on a level to foster confidence in our company
- Strong, persistent, and professional communication skills with clients a must.
- Ability to multitask (i.e. phone, computer, notebook)
- Must be organized in both digital databases and paperwork
- Must have basic knowledge and experience of Microsoft, outlook, Excel, Word, Google calendar.
- 1 - 3 year experience minimum required on phone sales.
Benefits of working as a Customer Service Representative in Woburn, MA:
● Opportunity to Make a Difference
● Advancement opportunities
● Competitive salary