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Customer Service Representative Fragrance Manufacturing

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Job Description - Customer Service Representative Fragrance Manufacturing

Customer Service Representative (Bilingual) – Fragrance Manufacturing

Full-Time | Downtown Miami, FL | $50,000–$60,000 per year
All In One Employment Services jobs.allinoneemployment.com

All In One Employment Services is currently hiring on behalf of a valued fragrance manufacturing company client located in the heart of Downtown Miami. This is an excellent full-time opportunity for a motivated and customer-focused professional seeking to grow within a great work environment and a fast-paced manufacturing industry.

We are looking for a Bilingual Customer Service Representative who is fluent in English and Spanish, highly organized, and experienced in handling customer accounts, order processing, and client communications with professionalism and efficiency.

Job Responsibilities

  • Provide outstanding customer service support to clients, distributors, and internal teams
  • Respond to customer inquiries via phone, email, and online channels in both English and Spanish
  • Process orders, invoices, shipping updates, returns, and product inquiries
  • Maintain accurate customer records and order information in company systems
  • Use Microsoft Excel fluently for reporting, data entry, order tracking, and inventory coordination
  • Collaborate with sales, production, logistics, and warehouse teams to ensure timely order fulfillment
  • Resolve customer issues and complaints in a professional and timely manner
  • Assist with product documentation, account updates, and customer follow-up
  • Support daily office and administrative customer service functions

Qualifications

  • Bilingual: English and Spanish required
  • Strong Microsoft Excel skills required (advanced data entry, spreadsheets, formulas, reporting)
  • Previous customer service experience required
  • Experience in fragrance manufacturing, personal care products, cosmetics, beauty, or similar consumer products is a plus
  • Excellent communication and problem-solving skills
  • Strong attention to detail and ability to multitask
  • Professional demeanor and team-oriented attitude

Compensation & Benefits

  • Salary: $50,000–$60,000 annually
  • Full-time position
  • Great office environment
  • Career growth opportunities
  • Prime Downtown Miami location

Apply today through jobs.allinoneemployment.com and join a growing company within the fragrance and personal care manufacturing industry.

Original job Customer Service Representative Fragrance Manufacturing posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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