Customer Service Representative I

Adecco is assisting their client with their search for Customer Service Representative.

Type: 40hrs/wk. Contract

Start Date: 1-2 weeks

Location: St. Petersburg FL 33716

Onsite - Hybrid shift is offered once the rep has mastered their tasks or 90 days)

** Ability to report on-site to office at minimum 3 days per week**

Pay: $ 20.00

Duration: Temp-to- Hire (based on performance)

Shift: 11:50AM to 8:20PM

Description:

The Customer Service Representative (CSR) provides comprehensive customer service directly to a diverse group of internal and external customers, including but not limited to salon chain accounts, independent stylist, and sales consultants.

Position Responsibilities:

• Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing and control.

• Research issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure.

• Uses strong customer service ability to provide value added services in a timely and accurate manner.

Requirements:

• High School diploma or equivalency

• Outstanding telephone and interpersonal skills.

• Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.

• Excellent computer skills and proficiency with Microsoft Office

• Experience using Salesforce and/or SAP strongly preferred

• Minimum 1 year of data entry experience required.

• Ability to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.

• Must be able to handle multiple tasks at one time with a high attention to detail.

• Skilled at suggestive selling and providing alternative solutions to accounts.

• Ability to work overtime when required.

• Ability to report on-site to office at minimum 3 days per week

IMPORTANT: This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply No

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.