Customer Service Representative - N Division

At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way. 

If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction.  

What You’ll Do 

As a CSR, you’re the friendly face of our car wash! Each day, you will: 

• Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site 
• Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way 
• Earn commission on every membership/promotion sale 
• Follow safety rules to keep yourself and others safe 
• We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best. 

Your Schedule 

• This is for a Full-Time (32–40 hours) or Part-Time (15-30 hours) position
• Weekend availability is required 

What We’re Looking For 

• Someone who’s upbeat, friendly, and has a passion for service 
• Flexibility to work evenings, weekends, or both 
• Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear 
• Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift 
• Bonus points if you have retail or sales experience (but it’s not required!) 
• Applicants who are 18 years or older 

Why Join Metro Express Car Wash? 

We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered. 

• Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear. 
• Grow with Us – Show us what you can do, and we’ll help you move up! 
• Our Core Values – Passion, Ownership, and Grit guide everything we do 
• Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission! 

Great Benefits (for full-time employees): 

• $19 / hour + commission on every membership or promotional sale you make! 
• Medical, Dental, and Vision Insurance 
• 401(k) Plan 
• Tuition Reimbursement (Also available with part-time employment) 
• Paid Time Off (Up to 3 weeks in the first 12 months)
• Paid Sick Time (part-time employment)
• Free Weekly Car Wash 

Visit the Careers page on our website to watch our recruiting video and learn more about us!

https://www.metroexpresscarwash.com/careers/

Work schedule

• Weekend availability
• Holidays

Supplemental pay

• Commission pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Disability insurance
• Paid training