Job Description - Customer Service Representative (On-site)
Job Description
Job Description
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a
Customer Service Representative in our Tukwila, WA office
to assist our customers with their telephone orders. The position has a set schedule, Monday through Friday, no nights or weekends.
This is an on-site position in Tukwila, WA JOB RESPONSIBILITIES: Answer incoming telephone calls/faxes and take orders from physicians, referral sources, and customers Enter orders into computer system in timely manner Attend to walk in customers Process authorizations and support documentation Process support and sales incidents to maintain customer satisfaction levels Resolve customer complaints Upsell and cross-sell to meet customer needs QUALIFICATIONS: 2+ years customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Bilingual English/Spanish preferred SALARY & BENEFITS: $17-34/hour, typical starting range $20-21/hour Medical, Dental, and Vision 401(k) with Company Match Sick and Vacation Days Flexible Spending Account Life & Disability Insurance Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!