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Customer Service Representative, PT/Rehab

Job Description - Customer Service Representative, PT/Rehab



ABOUT OLYMPIC MEDICAL CENTER:

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.


Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!


FTE:

60%

WORK SHIFT

Days

PAY RANGE:

$21.33 - $29.45

UNION:

UFCW 3000-Support Services

SHIFT DIFFERENTIALS/PREMIUMS:


Weekend & Holiday Shifts: No

On Call Shifts: No


Shift Differentials:

  • Evening - $3.00/hour
  • Night - $5.00/hour
  • Weekend - $4.50/hour

Premiums:

  • Standby - $3.50/hour
  • Lead - $3.25/hour
  • Per Diem - 15% (on base, in lieu of benefits)

JOB DESCRIPTION:

Responsible for providing the following services including, but not limited to, excellent customer service, optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage. This position is also responsible to obtain Insurance authorization for services and handling of the medical record at the clinical level.  Knowledge of medical terminology required.  Attention to detail and ability to multi-task are critical.   

EDUCATION

High school diploma or equivalent preferred. Medical Assistant training/certification preferred.

EXPERIENCE

Minimum of three years’ experience in a medical facility strongly desired.   Prior experience/training in medical terminology and rehabilitative services strongly desired.

                                                                                                              

LICENSURE/CREDENTIALS

None.

BENEFITS INFORMATION:

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement:

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

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