We are looking for a reliable Customer Service Representative to join our stellar team at Complete Staffing Solutions, Inc. in Woburn, MA.
Growing your career as a Full-Time Customer Service Representative is an incredible opportunity to develop useful skills.
If you are strong in problem-solving, adaptability and have the right talent for the job, then apply for the position of Customer Service Representative at Complete Staffing Solutions, Inc. today!
Responsibilities:
- Answer phones professionally and gather all appropriate information to fast track the call to the correct person and department.
- Sourcing new sales opportunities through inbound/outbound scripted calling and email on all lead follow up.
- Communicate with all departments in assisting with all incoming calls.
- Maintain daily documentation of all activity,
- Maintain multiple sales systems, FileMaker Pro, WorkPlace, MS Office, etc.
- Participate in ongoing educational opportunities.
Qualifications:
- Ability to speak with City officials, Company Managers and Executives on a level to foster confidence in our company
- Strong, persistent, and professional communication skills with clients a must.
- Ability to multitask (i.e. phone, computer, notebook)
- Must be organized in both digital databases and paperwork
- Must have basic knowledge and experience of Microsoft, outlook, Excel, Word, Google calendar.
- 1 - 3 year experience minimum required on phone sales.
Benefits of working as a Customer Service Representative in Woburn, MA:
● Company offers great benefits
● Company offers career progression opportunities
● Leading Industry Pay