$18 - 20 hourly
Number of Applicants
:000+
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Job Title:
Customer Service Representative
ADP Job Code:
CUST
Department:
Claims & Customer Service
Reports to:
Manager, Escalations
FLSA Status:
Non-Exempt (Hourly)
Grade:
10
Salary Band:
Admin/Operations
Updated:
May, 2021
Summary
The Customer Service Representative will provide Best-In-Class customer service to all inbound coverage and/or general claims questions from customers (i.e. contract holders, dealers, agents, shops etc.)
Essential Duties and ResponsibilitiesEducation and Experience
Skills
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions objects, tools or controls. The employee is occasionally required to stand, walk, sit, bend and use computer for long periods of time.Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
Note
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position.
Employee__________________________________ Date_____________
Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.
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