Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive

Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Requirements

Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
Associate's degree or higher preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Princeton, IL and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.