Customer Service Representative - Store #123

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.


• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.


• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.


• Attention to detail while multitasking.


• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.


• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.


• Assist the store leader with additional tasks as needed.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.


• Must be 16 years of age to work in kitchen operations


• Must have reliable transportation.


• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.


• Ability to push or pull up to 50 pounds.


• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds


• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.