Customer Service Representative - Urgent

This remote position is for a national call center which includes paid training. Utilize your customer service skills to take calls and redirect customers to the appropriate departments. All needed equipment is provided.

• Takes inbound and makes outbound calls with customers.
• Responds to questions and concerns about products or services their company offers (Mostly by qualifying consumer and handing off to specialist).
• Following call center “scripts” when handling different topics.
• Follow all company policies and procedures (QA, Attendance, Company Handbook).
• Provide the best possible Customer Service.
• Expected to check and read Teams and work emails throughout the day.
• Expected to have working Internet and a Quiet workspace.
• Assist with any additional work as needed.

Required Skills/Abilities:

• Excellent communication skills.
• Excellent interpersonal and customer service skills.
• Excellent customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Must have working internet and a quiet workspace.

Education and Experience:

• Minimum Requirement is a High School Diploma or GED.
• 2+ years Customer Service Experience Preferred.