We are in need of an analytical Customer Service Representative to join our growing team at Alexos Analysts Limited Liability Company in Charlotte, NC.
Growing your career as a Full-Time Customer Service Representative is a promising opportunity to develop beneficial skills.
If you are strong in persuasion, critical thinking and have the right initiative for the job, then apply for the position of Customer Service Representative at Alexos Analysts Limited Liability Company today!
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving client issues.
Hours: 9AM - 6PM EST
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Email communication skills
- Critical thinking
This is a in person full time postion
Benefits of working as a Customer Service Representative in Charlotte, NC:
● Opportunity to Make a Difference
● Rapid Progression
● Leading Industry Pay