Customer Service Representative - Urgent Position

salary Salary :

$17 - 23.25 hourly

icon building Company : Vaco
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Customer Service Representative - Urgent Position

We are searching for an influential Customer Service Representative to join our exceptional team at Vaco in Irvine, CA.
Growing your career as a Full-Time Customer Service Representative is an incredible opportunity to develop relevant skills.
If you are strong in analysis, negotiation and have the right aptitude for the job, then apply for the position of Customer Service Representative at Vaco today!

JOB TITLE: Customer Service Representative 
LOCATION: Irvine, CA
 

Job Responsibilities: 

  • Reach out to new customers, answer inquiries, and provide ongoing support. 
  • Maintain customer profiles and track account status.
  • Coordinate with other departments to resolve service requests and customer concerns.
  • Ensure timely system activations and meet performance goals set by management.
  • Participate in department meetings, offering insights and solutions.

JOB SKILLS:

  • Ability to follow processes and prioritize tasks effectively.
  • Proficient in managing inbound and outbound calls in a fast-paced environment.
  • Knowledgeable about utilities and community-specific procedures.
  • Strong sense of urgency and adaptability to changing circumstances.

CUSTOMER SERVICE SKILLS:

  • Deliver scripted messages with enthusiasm and energy.
  • Utilize email templates and maintain professional phone etiquette.
  • Display empathetic listening skills and urgency in issue resolution.

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED required, Bachelor’s Degree preferred.
  • Experience in a contact or call center environment is preferred.

 

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.


Benefits of working as a Customer Service Representative in Irvine, CA:


● Excellent Benefits Package
● Rapid Progression
● Competitive salary
Original job Customer Service Representative - Urgent Position posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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