Customer Service Representive

Customer Service Representative

Pay: From $19.00 per hour

We are looking for a friendly, dependable Customer Service Representative to join a busy local appliance company in Lincoln, NE. This position is a great fit for someone who enjoys working with customers, is comfortable on the phone, and can stay organized while handling multiple tasks throughout the day.

Job Duties:

• Answer incoming customer calls and assist with questions
• Schedule service appointments and help coordinate technician schedules
• Provide customers with updates regarding service calls, repairs, and appointments
• Enter and update customer information in the computer system
• Assist with basic paperwork, data entry, and office duties
• Communicate professionally with customers, service technicians, and other team members
• Help resolve customer concerns and make sure customers receive timely follow-up
• Maintain accurate and organized records

Qualifications:

• Previous customer service, receptionist, call center, or office experience preferred
• Strong phone and communication skills
• Comfortable working on a computer and learning new systems
• Dependable and able to work in a fast-paced environment
• Strong attention to detail and organizational skills
• Positive attitude and willingness to help wherever needed

Location: Lincoln, NE
This is a great opportunity for someone looking for a steady customer service position with a well-established local company.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Do you have a valid drivers license?

Experience:

• Customer Service : 2 years (Required)

Work Location: In person