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Customer Service Specialist

Job Description - Customer Service Specialist



Valgroup is hiring a CUSTOMER SERVICE SPECIALIST in Findlay, Ohio.

 

We are one of the largest plastics producers and recyclers in the world. Our purpose is to improve quality of life with innovative and sustainable packaging solutions. Check out our amazing company values and dedication to our people at our website: valgroupco.com, or look for us on Facebook at Valgroup USA.

 

What you will do:


  • Lead and manage projects in cross-functional teams

  • Process customer orders

  • Learn manufacturing production cycle, customers, products, and services

  • Use pricing structures

  • Manage phone call and email communications


Skills needed for success:


  • Excellent communication and negotiation skills

  • Attention to detail, solution-focus and critical thinking

  • Proficient in Microsoft Applications including Word, Outlook, Excel

  • 2-year degree preferred, or equivalent experience in customer service

  • The preferred candidate will also have experience in SAP


Why you should work with us!


  • Compensation based on skills and experience

  • Generous paid time off

  • Group medical, dental, and vision coverage

  • 401K retirement with 100% match

  • FREE telehealth, life, disability, and critical illness insurance

  • Training and advancement opportunities

  • Great company values


A resume is required for consideration.

We are a tobacco-free and drug-free facility. 



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