Our client is looking for a reliable, flexible Customer Service Specialist to support multiple areas of our store, including the sales floor, Lawn & Garden, and Rental & Power Shop. This is a hands\-on, âdo\-allâ role ideal for someone who enjoys variety, staying active, and helping customers wherever theyâre needed most.
The right person understands that great customer service doesnât live in one department. Youâll float between teams, assist customers, support daily operations, and help keep the store running smoothlyâespecially during busy weekends.
What Youâll Do
Customer Service & Sales Support
Greet and assist customers in a friendly, prompt, and professional manner (in person and by phone).
Provide product guidance, answer questions, and support purchasing decisions.
Assist with inventory questions, pricing, promotions, and general store inquiries.
Help customers load materials, tools, or products into vehicles as needed.
Lawn & Garden / Greenhouse Support
Assist with live plant care and sales in the Lawn & Garden and greenhouse areas.
Inspect plants for quality and identify signs of disease or pests.
Provide basic guidance to customers on plant selection and care.
Help unload incoming shipments and stock product, following proper procedures.
Rental & Power Shop Support
Assist customers with tool and equipment rentals and service requests.
Explain rental terms, features, and safety guidelines clearly and professionally.
Process rentals, returns, and reservations accurately.
Inspect, clean, and organize returned tools and equipment.
Support Power Shop Technicians by communicating customer updates and intake details.
General Store Support
Maintain clean, organized, and safe work areas.
Communicate effectively with store leadership and team members.
Promote teamwork and assist in other departments as needed.
Participate in company\-sponsored training programs.
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