Customer Service Specialist - Multi-Family

Compensation: $15-$16 hourly

We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you! 
Please email your resume TODAY!!

Job responsibilities 
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services.  There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments.  Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.

Requirements:
•    High School Diploma or GED at a minimum
•    Previous experience with customer service on the phone
•    Strong problem solving skills
•    Excellent computer, typing, and 10-key skills
•    Time management talent and a sense of urgency 
•    Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace