Customer Service Specialist (Multiple Openings)

Join Our Customer Service Team!

Do you enjoy helping people, staying organized, and working
in a fast-paced environment? We're looking for friendly, detail-oriented
individuals who are passionate about providing exceptional customer service.

We're currently hiring for multiple customer service
positions across several departments. While each role has its own
responsibilities, qualifications, and pay range, they all share the same
commitment to delivering outstanding customer service.

Whether you're helping customers launch marketing campaigns,
coordinating website projects, supporting software users, or ensuring customer
orders are accurate before production, you'll play an important role in
creating an exceptional customer experience.

Schedule

• Full-time
  | In-office | Monday-Friday 9:00 AM-6:00 PM
  
• One-hour
  lunch
  

Compensation

We offer multiple customer service opportunities with
varying levels of responsibility and compensation.

Starting pay ranges from $18.00 to $19.50 per hour,
depending on the position, qualifications, and experience.

What You'll Do

• Provide
  outstanding customer service by phone, email, and live chat.
  
• Guide
  customers through projects, orders, or onboarding from start to finish.
  
• Coordinate
  with internal teams to keep projects moving smoothly.
  
• Review
  information for accuracy and resolve customer questions.
  
• Manage
  multiple tasks while meeting deadlines in a fast-paced environment.
  
• Learn
  company software and complete administrative tasks as needed.
  

Requirements

• Customer
  service experience preferred.
  
• Strong
  communication, organizational, and multitasking skills.
  
• Detail-oriented
  with the ability to follow written and verbal instructions.
  
• Comfortable
  learning new software and using Microsoft Office (Outlook & Excel).
  
• Ability
  to type at least 40 WPM (preferred for some positions).
  
• Positive,
  dependable, and team-oriented with a strong work ethic.
  
• Able
  to stay organized and composed while working under deadlines.
  

Benefits

• Medical, Dental, Vision & Life Insurance
  
• 401K, Short- and Long-Term Disability, Accident
  & Critical Illness
  
• Paid Vacation time that increases with longevity
  
• 6 paid holidays (NY Day, Memorial Day, 4th of
  July, Labor Day, Thanksgiving and Christmas)
  
• Free yoga on-site twice a week
  
• Free monthly visits to a local Chiropractor and so
  much more!