customer service support representative

customer service support representative.

minneapolis , minnesota

posted 8 days ago

job details

summary

$19 - $21 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB_4505190

job details

We are seeking a dedicated Customer Service Support-Representative to join our team. In this role, you will provide exceptional customer service by assisting clients with inquiries and ensuring their overall satisfaction. Your empathetic approach, communication skills, and product knowledge will contribute to enhancing the well-being of our customers. Join us in making a positive impact on individuals' lives. Please email your updated resume to [email protected] for consideration.

salary: $19 - $21 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

We are seeking a dedicated Customer Support Specialist to join our team. In this role, you will provide exceptional customer service by assisting clients with inquiries, assisting with orders, and ensuring their overall satisfaction. Your empathetic approach, communication skills, and product knowledge will contribute to enhancing the well-being of our customers. Join us in making a positive impact on individuals' lives.

Key Responsibilities:

Answer inbound/outbound calls throughout the day as well as face to face conversations with walk in patients.

Address customer inquiries through various communication channels (phone, email, chat) and provide accurate and timely assistance.

Delivering medical equipment to hospital rooms when a request is made.

Maintain detailed records of customer interactions, inquiries, and resolutions in the database.

Teach/demonstrate medical equipment assembly and use to patients on an as needed basis.

Participate in team meetings and training sessions to enhance product knowledge and customer service skills.

Please email an updated resume to [email protected] for consideration.

The essential functions of this role include:

working in a smoke free environment

Skills

Follow-up

Active Listening

Telephone Etiquette

Empathy

Typing Skills

Basic Software Skills

Customer Service

Basic Computer Skills

Customer Relations

Customer support

Healthcare Network

Customer Relationship Management

Qualifications

Years of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

LT

lisa thill

[email protected]