customer service support-transportation

customer service support-transportation.

ann arbor , michigan

posted 10 days ago

job details

summary

$19 - $20 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB_4547843

job details

We are seeking motivated and enthusiastic individuals to join our Customer Service Support team. Your excellent communication, attention to detail and ease of answering a high amount of incoming calls will play a key role in delivering a positive customer experience and achieving desired outcomes. Pay Rate: $20/ Hour

Schedule: Shift will vary, must have a flexible schedule.

salary: $19 - $20 per hour

shift: Third

work hours: 6 PM - 7:30 AM

education: High School

Responsibilities

Join a team of customer service professionals that takes pride in the support of their customers. In this position you will need the following qualifications to : Shifts Available Monday-Friday 6PM to 2:30AM, and 7PM to 7:30AM.

Ability to coordinate service repairs by taking incoming calls from employees, law enforcement, claims adjusters, and claims departments.

Must Have High Call Volume Customer Service Experience.

Excellent typing skills 25-30 wpm, MS Word, Excel, Outlook, and 10-key skills needed.

Ability to work a variety of shifts which include days, evenings, nights, and weekends.

Track and communicate any issues or problems that arise.

Apply here or by emailing your resume to [email protected]

The essential functions of this role include:

working in a smoke free environment

working weekends

Skills

Follow-up

Active Listening

Telephone Etiquette

CRM

Basic Software Skills

Typing Skills

Customer Service

Basic Computer Skills

Customer Relations

Customer support

Customer Relationship Management

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

LT

lisa thill

[email protected]