Customer Service Trainee

POSITION OVERVIEW

• This position is based out of our office in Cincinnati
• You must be able to commute here for all scheduled shifts 
• This position involves working directly with customers in a face-to-face setting 
• This position does not require any previous experience 
• This is a full time opening & starts within two weeks 

99 Exposure is a fast-growing professional fundraising firm that elevates our non-profit clients' growth with innovative community engagement techniques. We are currently looking to hire someone with an outgoing and engaging personality to fill a Customer Service Trainee position on our team. As a member of our team, you will be the face of our clients throughout the local community, leveraging your people skills to engage potential customers and facilitate the donation process. 

Customer Service Trainee Job Overview: 

• Customer outreach and engagement 
• Executing sales presentations to potential donors 
• Educate community members and answer any questions 
• Maintain up to date knowledge on our clients and charitable organizations 
• Tracking all donation data and related information 

Preferred Skills and Experience:

• Some prior experience in a customer facing role preferred but not required
• Comfortable engaging with working directly with customers
• High attention to detail when managing accounts
• Excellent written and verbal communication skills
• Strong work ethic and the ability to learn new skills quickly
• Outstanding time management and follow-up

Customer Service Trainee Perks:

• In-house training and coaching from the best in the industry
• Comprehensive and competitive pay structure
• Internal and exponential promotions / upward mobility
• Enthusiastic team environment and collaborative team atmosphere
• Team building nights / all-expense-paid team events and company trips
  
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