Customer Service - with Growth Opportunities

Provide basic/routine information to & resolve basic/routine complaints from internal & external customers in 
response to inquiries, requests &/or complaints received in writing &/or by telephone, teletype, e-mail, inperson, &/or other means of communication as front/main desk receptionist for assigned agency or subdivision thereof where the office staff spend majority of their time in field/away from their desk (e.g., answers 
telephone &/or voice mail, takes messages/refers calls; greets, directs &/or registers customers; furnishes 
printed materials; stocks reception area with informational materials/forms pertinent to assigned 
office/department; provides general information concerning agency/sub-division operations/services; mails out 
informational packages);