Customer Service/Collections Specialist

Byrider - 2301 W. College Ave. - Appleton, WI 54914

Customer Service/Collections Specialist  (Consumer Finance)       

Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field?  Would you enjoy earning a great income while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Customer Service/Collections Specialist career opportunity!

Rewards for Customer Service/Collections Specialist:                  

• Annual compensation: $50,000.00 - $70,000.00
• $18.00 -$22.00 hour + monthly bonus up to $2,000.00
• Great benefits & paid time off
• Career growth to Manager or Specialist
• Industry-best customer program
• 36 years in business
• Growing national company    

 Responsibilities for Customer Service/Collections Specialist:                

• Collections, customer service, customer retention
• Assist with lending/credit origination  
• Help ensure branch compliance  
• Demonstrate a high level of customer service 
• Work with consumer finance software
• Attend ongoing training classes      

Hours for Customer Service/Collections Specialist:                

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Customer Service/Collections Specialist:                

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check  

Keywords: Collections, Customer Retention, Customer Service, Call Center, Collections Account Management, Debt Collector, Collections Specialist