Customer Service/Member Relations Representatives

Founded in 1981 by Steve Marino, our business model is ALL ABOUT SERVICE. Our Southwest Florida customers have received excellent, concierge-type customer service, repairs and installations of air conditioning and major appliances. “Service That Works” has been a long-held motto for Home-Tech. We provide service to Sarasota, Manatee, Lee, Charlotte, and Collier County residents.

At Home-Tech - Bradenton, we are dedicated to providing exceptional customer service to our clients. We are currently looking for reliable and friendly Customer Service/Member Relations Representatives to join our team in Bradenton, Florida. As a Customer Service/Member Relations Representative, you will serve as the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.

Responsibilities:-

• Answer and respond to customer inquiries via phone, email, and chat
• Resolve customer complaints or issues in a professional and timely manner
• Provide accurate information about products and services to customers
• Process customer orders, changes, and returns
• Maintain customer records and documentation
• Collaborate with other team members and departments to ensure customer satisfaction
• Stay up-to-date with product knowledge and company policies
• Perform other related duties as assigned

Requirements

Requirements and skills:-

• Customer Service Experience
• High school diploma or equivalent
• Professional Appearance
• Computer Experience

• Good Communication Skills
• Outgoing Personality
• Ability to Work Flexible Hours

• No Criminal Record
• Drug & Alcohol Free

At Home-Tech - Bradenton, we believe that exceptional customer service is the key to our success. Join our team of dedicated professionals and help us provide the best service to our valued customers. Apply today and experience the comfort of home with Home-Tech, Inc.

Benefits

Since 1981 Home-Tech has been a pillar of stability and opportunity for those dedicated to serving our SW Florida community.

• Stock – Employee Ownership
• Medical, Dental, Vision Insurance
• Disability & Life Insurance

• Paid Vacation & Holidays
• 401K with Employer Match
• Voluntary Benefits

• Health Savings Accounts
• Flexible Spending Accounts
• Generous Wages

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