Customer Success

We are seeking a Customer Success Representative to join AvaTrade's global team and provide exceptional service and support to customers worldwide.

• Serve as the main point of contact for customers across global markets.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Build and maintain strong customer relationships.
• Work closely with internal teams to ensure an excellent customer experience.
• Maintain accurate records of customer interactions.

• Fluent English (spoken and written) – mandatory.
• Additional language(s) – an advantage.
• Excellent communication and customer service skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to work in a fast-paced environment.
• Previous experience in Customer Success, Customer Support, or a similar role – an advantage.

Additional Information:

• Office-based role (minimum 4 days per week).
• Rotating shifts: 07:00–16:00 | 09:00–18:00 | 10:00–19:00 | 12:00–21:00 | 14:00–23:00