Customer Success Coordinator

About Us
Technical Life Care Medical Company is a trusted provider of biomedical equipment repair and maintenance. We are growing and looking for a Customer Success Coordinator to join our team and help us deliver top-tier service to hospitals, clinics, and healthcare facilities.

What You’ll Do

• Schedule service requests and preventive maintenance (PM) visits with customers


• Input and maintain customer equipment records in our database


• Coordinate calendars for service technicians


• Communicate with customers to confirm service details and provide updates


• (Bonus) Assist with travel arrangements for staff (airfare, hotels, etc.)

What We’re Looking For

• 2 years of experience in scheduling, service coordination, or customer support (healthcare or repair industry preferred)


• Proficiency with Microsoft 365, Teams, and email communication tools


• Strong organizational skills and attention to detail


• Excellent communication and customer service mindset

Why Join Us

• Competitive pay, PTO, health, dental, 401K


• Work with a mission-driven company supporting healthcare providers


• Collaborative team environment