Customer Success Representative

You will make outbound calls on service invoices and leads not sold in the field and do whatever is necessary to achieve department sales goals.

Responsibilities

• Establish customer rapport to sell the right products and services.
• Develop key client relationships, negotiating and closing deals.
• Convert lost opportunities to sales from technicians’ invoices and sales resprentatives’ proposals.
• Get potential customers excited about the company and encourage them to spread the word.
• Become an expert of your market area, know the customer needs.
• Help set aggressive sales plans, propose expansions.

Competencies for Success

· Develop a proven track record in sales.

· Develop financial acumen including the ability to determine if a job is profitable and what operational activities affect positive or negative results.

· Competent in Microsoft Office and the latest sales applications.

· Highly organized with exceptional follow-through abilities.

· Strong verbal and written communications.

· Good presentation and public speaking skills.

· Passionate about the company and loves the brand.

· Familiar with local codes and can speak to company product lines.

· Outgoing personality that blends well with a fast-paced, goal-driven environment.

· Highly motivated, flexible and great attitude on life.

What We Offer

• This job is salaried +commission! YOU have control over your yearly earnings! 
• We offer a VERY competitive pay scale with full benefits
• Incentive pay
• PTO- 3 weeks per year. After 5 years of employment it goes to 4 weeks
• 7 unpaid sick days
• 7 Paid Holidays
• Employee’s health insurance coverage fully paid for by company
• Family coverage fully paid for by company after 5 years
• Dental insurance
• Vision insurance
• $100 per month deposited into a health savings account
• 401k Match
• Continuing technical and career training where ALL expenses are paid including your time while at training.
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company culture, and you’ll build life-long friendships at Parham!