Customer Success Specialist

Job Description:
* Address customer inquiries and requests via phone or email
* Manage incoming orders and verify all details - costs, delivery dates, etc.
* Input orders and quotes into the ERP database, process invoices
* Assist internal team with delivery schedule and scope to meet goals

Requirements:
* 2+ years of customer service or order processing experience is required
* Proficient in MS Office (Outlook, Excel, and Word) is required
* Experience in order entry process via a formal ERP system.

Additional Info:
* Pay range: $40,000 to $55,000 depending on experience
* Schedule: Monday - Friday / 8:00am to 4:30pm
* Location: Onsite

All qualified applicants will receive consideration for employment without regard to

race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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