Customer Support Admin

About the role

This job consists of multiple tasks, primarily answering phone calls and directing them to the correct persons, ordering office supplies, finalizing invoices before they go to the customer, and helping with communication between sales & service.

What you'll do

• Answering phone calls and transferring to the correct department
• Greeting customers with a friendly and professional demeanor
• Collecting Payment via credit cards or checks
• Updating Tax Exemption Forms & Credit Application
• Review past due open invoices for completion
• Maintaining stock of office supplies and order as needed
• Call clients with updated information
• Maintain a clean & organized office area
• Performs other related administrative task such as data entry, photocopying, and filing
• Performs other related duties as assigned by management

Qualifications

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Computer skills preferred: (Accounting Software; Inventory Software; Microsoft Office)

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.